Lucky 67 Privacy Policy — How We Protect Your Data

1. Introduction

This Privacy Policy describes how Lucky 67 ("we", "us", "our") collects, uses, stores and protects the personal information of players and visitors ("you", "your") who use the Lucky 67 website and mobile application (collectively, "the Platform").

We take your privacy seriously. Pakistani players trust Lucky 67 with their personal and financial details when they register, deposit funds and play games on the Platform. That trust carries a real responsibility, and this policy is our commitment to being transparent about exactly what we do with your information and why.

By registering an account on Lucky 67 and using the Platform, you acknowledge that you have read and understood this Privacy Policy. This policy should be read alongside our Terms and Conditions, which govern your overall use of the Platform.

If you have questions about this policy or how your data is handled, you can contact our support team through the 24/7 live chat on the Platform at any time.

2. Data We Collect

Lucky 67 collects personal data in three main ways: information you provide directly when registering or using the Platform, information generated automatically through your use of the Platform, and information provided by third-party service providers as part of payment processing or identity verification.

Information you provide directly:

• Full legal name and date of birth
• Residential address
• Email address and phone number
• Government-issued identity documents (for verification)
• Payment method details (JazzCash number, Easypaisa account, bank account details or card information)
• Any communications you send to our support team

Information collected automatically:

• IP address and device identifiers
• Browser type, operating system and language settings
• Pages visited, time spent on the Platform and navigation patterns
• Gaming activity, bet history, deposit and withdrawal records
• Session timestamps and login history
• Cookie data and analytics information (see Section 8 for full cookie details)

Information from third parties:

• Identity verification results from document verification providers
• Payment confirmation data from JazzCash, Easypaisa, Raast and banking partners
• Fraud screening signals from payment processors

3. How We Use Your Data

We use the personal data we collect for the following purposes:

We do not use your personal data for purposes beyond those listed above without obtaining your explicit consent first.

4. Legal Basis for Processing

Lucky 67 processes your personal data on the following legal grounds:

• Contract performance: Processing that is necessary to provide you with the services you have signed up for — including account management, deposits, withdrawals and game access.
• Legal obligation: Processing required to comply with applicable legal requirements, including anti-money laundering checks, age verification and financial record-keeping obligations.
• Legitimate interests: Processing carried out for fraud prevention, platform security, analytics and improving our services — where these interests do not override your rights.
• Consent: Where you have actively opted in to receive marketing communications or where we use non-essential cookies. You may withdraw this consent at any time.

5. Data Sharing

Lucky 67 does not sell, rent or trade your personal information to any third party. We share personal data only in the following limited circumstances and only to the extent necessary for each purpose:

• Payment processors: JazzCash, Easypaisa, Raast, banks and card networks receive the transaction data necessary to process your deposits and withdrawals. These partners are bound by their own data protection obligations.
• Identity verification providers: Third-party verification services receive copies of identity documents you submit, solely for the purpose of confirming your identity and age. Verified data is not retained by these providers beyond what is required for the verification process.
• Game providers: Licensed third-party game studios that supply games on the Lucky 67 Platform may receive anonymised session data necessary to deliver and troubleshoot their games. They do not receive your full personal profile.
• Legal and regulatory requirements: We may disclose personal data to law enforcement, regulatory authorities or legal advisors where required to do so by law or to protect the rights and safety of Lucky 67 and its players.
• Business transfers: In the unlikely event of a merger, acquisition or sale of the Platform, your data may be transferred as part of that transaction. We would notify affected players before any such transfer takes place.

All third-party partners with whom we share data are required to handle it in accordance with applicable data protection standards and are prohibited from using it for their own commercial purposes.

6. Data Retention

Lucky 67 retains your personal data for as long as your account is active and for a defined period after account closure, in line with our legal and operational obligations. The table below outlines our standard retention periods:

Once retention periods have elapsed, personal data is securely deleted or anonymised so that it can no longer be linked back to you as an individual.

7. Security Measures

Lucky 67 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration or destruction. These include:

• SSL/TLS encryption for all data transmitted between your device and our servers
• Encrypted storage of sensitive personal and financial data at rest
• Access controls that restrict internal staff access to personal data on a need-to-know basis
• Regular security assessments and penetration testing of Platform infrastructure
• Two-factor authentication options for player accounts
• Automated fraud detection and suspicious activity monitoring systems
• Staff training on data protection and information security practices

While we take every reasonable precaution to secure your data, no online platform can guarantee absolute security against all possible threats. You also play an important role in keeping your account safe — please use a strong, unique password for your Lucky 67 account and never share your login credentials with anyone.

8. Cookies

Cookies are small text files stored on your device when you visit the Lucky 67 Platform. We use cookies to keep the Platform functioning correctly, remember your preferences and understand how players interact with the site so we can keep improving it.

The types of cookies we use are:

• Essential cookies: These are necessary for the Platform to function. They enable you to log in, maintain your session and navigate between pages. These cannot be disabled without affecting the Platform's core functionality.
• Functional cookies: These remember your preferences such as language settings, display options and notification choices, so you do not have to set them again on each visit.
• Analytics cookies: These help us understand how players use Lucky 67 — which pages are most visited, where players drop off and how long sessions typically last. This data is used in aggregate and anonymised form to improve the Platform.
• Security cookies: These help us detect and prevent fraudulent activity, multiple account creation and automated abuse of the Platform.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect your experience on the Platform. Lucky 67 does not use third-party advertising cookies or tracking pixels for external ad targeting.

9. Your Rights

As a Lucky 67 player, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team through the live chat on the Platform or by emailing us directly (see Section 12).

• Right to access: You can request a copy of all personal data we hold about you. We will provide this within a reasonable timeframe.
• Right to correction: If any of the personal data we hold about you is inaccurate or incomplete, you can ask us to correct it. You can update many details directly in your account settings.
• Right to deletion: You can request that we delete your personal data. We will honour this request where we are not legally required to retain the data. Note that certain financial and identity records must be kept for regulatory compliance purposes.
• Right to restrict processing: You can ask us to limit the way we use your data in certain circumstances, such as while a dispute is being resolved.
• Right to data portability: You can request a copy of your personal data in a structured, machine-readable format.
• Right to withdraw consent: Where we process your data based on consent (for example, for marketing communications), you can withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
• Right to object: You can object to processing based on our legitimate interests. We will review such objections and cease processing unless we can demonstrate compelling legitimate grounds that override your rights.

10. Minors

Lucky 67 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor in your care has registered an account or provided personal information on Lucky 67, please contact our support team immediately. We will promptly investigate and, if confirmed, delete the account and all associated data.

All registered players are required to confirm at registration that they are at least 18 years of age. We use age verification procedures to enforce this requirement, including document-based identity checks where necessary.

11. Changes to This Privacy Policy

Lucky 67 may update this Privacy Policy from time to time to reflect changes in our data practices, Platform features or applicable legal requirements. The date of the most recent revision is displayed at the top of this page.

Where changes are significant, we will notify registered players by email or through an in-Platform notification before the changes take effect. We encourage you to review this policy periodically so you are always up to date on how your data is being handled.

Your continued use of the Platform after an updated Privacy Policy has been posted constitutes your acceptance of the revised policy. If you do not agree with the changes, please stop using the Platform and contact support to request account closure.

12. Contact Us

If you have any questions, concerns or requests related to this Privacy Policy or the way Lucky 67 handles your personal data, please reach out to us. Our support team is available 24 hours a day, 7 days a week.

You can contact us via:

• Live Chat: Available directly on the Lucky 67 Platform — the fastest way to get a response.
• Email: [email protected] — please type this address manually into your email client. Response time is typically within 24 hours.